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Customer Service Feedback

ASYMONDS440
2: Seeker
2: Seeker

‎21-01-2020 03:47 PM

Hi there, 

 

I wanted to give a massive thanks to Dan on the customer service team who I rang today (21-01-2020) at 14:11 as he went above and beyond what any rep would ever do. I had no signal at all and I had tried the online chat and they were completely unhelpful so I tried the phone call service instead.

 

I just wanted to thank him for his patience and I hope he gets the recognition he deserves for being so patient and helpful through a difficult issue especially when he could have just given bog standard responses but instead stuck with me until my issue was resolved.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

‎21-01-2020 04:44 PM

Fantastic to read some positive feedback which also helps bring balance to the forum and to the support Vodafone do give.

Well done to Dan. 👍

I'm sure the Vodafone Social Media Teams here who read all posts will feed this back too @ASYMONDS440 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.