Customer feed back

[ashleyvaz451]

I was having a problem with me bill and i was furious that vodafone charged me for the line i had asked them to cancel. So i called vodafone to ask about this bill and a agent named joel answered my call and after that it was all just effortless conversation he solved it for me in no time. I will like thank joel for taking my complain very professionally with a right solution. I never regret being with vodafone its been 3 years and my issues have never been unsolved.

[MarkD]

Hi @ashleyvaz451, this is amazing to hear! We're happy that Joel has resolved your complaint. If you could add your postcode, e-mail address or mobile number to your Community profile, we can pass your feedback on using our internal system. Please don't put the personal information on the public post, as we have a lot of advisors working in the contact centre, by providing these details, we can make sure the feedback gets to the correct place 😁