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30-11-2021 02:05 PM
Because there is no account access from this forum the team can't respond from your post here on the forum @grahamRed I would suggest contacting the Vodafone Social Media Team's via Twitter DM or Facebook Messenger as they are part of the Customer Escalation Team too.
Contact-us-for-account-specific-queries.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
30-11-2021 02:10 PM
Thanks for the response will go through a social media group.