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Excellent customer service

HazJ186
1: Seeker

I wish you had a better system of giving feedback as I have just had the best customer service I have ever experienced. 

Kimberley from the 191 service is a credit to your team and very patient as I am calling from a dying phone. I would like to express my gratitude to her and her professionalism in upgrading my device.

Please pass on my kindest regards (Kimberley from your Ireland call centre, saturday 27th) as she is a credit to Vodafone.

Thankyou, Harry

 

1 REPLY 1

Loz
Moderator (Retired)
Moderator (Retired)

I'm pleased to hear you've had this experience with us and it's left you feeling great @HazJ186! Thanks for your feedback, I'll be sure to pass this on internally to our dedicated team 😊 If you need anything else at all, don't hesitate to drop us a message.