False Positive block

[MariaS111]

Dear Vodafone team,

We have noticed that our website has been flagged as malicious - waveup.com. We believe this is a false positive and would greatly appreciate your assistance in resolving this issue promptly. Could you please review and remove the flag from our domain?

Thanks in advance!

[Gemma]

Hi @MariaS111 - I've checked your website on VirusTotal and it shows there are a few security vendors, who are reporting the site as 'Malware'. Please get these cleared and then if it's still the same, come back to us here and we can look at getting it reviewed. 

[MariaS111]

Hi Gemma! All is cleared - please let me know if anything needs to be done on our end and waiting for your assistance further. Thanks!

[Mike]

@MariaS111  I have just had an update on the reclassification of the website. This has all been done for you. Please clear you cache and cookies and try to load this again after 24 hours. 

[Janey]

Thanks for getting back to us  @MariaS111 and getting the URL cleared 👍 I've now raised this for reclassification under INC000005193644. We'll monitor the case and as soon as we have an update, we'll pop you another message. If you've any questions in the meantime, just let us know.