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OneNumber for Alexa - incoming calls

butako
4: Newbie

I have signed up to OneNumber. When someone now calls my phone number Alexa will ring too. However this happens even if I am not at home and it's driving my family crazy. How do I control it such that Alexa only rings when I am at home or by time of day?

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6 REPLIES 6
butako
4: Newbie

According to the blurb on the Vodafone website it says "You can manage which devices - and when those devices - should be called via your Alexa app." - but I cannot see anywhere in the app for controlling incoming calls!! Help!

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TJ
Administrator
Administrator

Hey @butako, thanks for getting in touch. It's really great to hear you're using our new OneNumber service 😊

You can enable and disable different devices by going into your Alexa app and choosing: Settings > Communication > Vodafone, then enable/disable on selected devices.

When you pop out, you can disable your Alexa and stop driving your family mad now. Give this a try and let me know how you get on. 

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butako
4: Newbie

 

Thanks for your reply. However I have multiple Alexa's in my home and it's really not practical to have to go into settings of each one every time i come and go from the house. That would be a lot of clicking! 

It would be an awesome enhancement if Alexa used presence detection to enable/disable incoming calls automatically. How do I raise an ehancement request ticket?

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Ross
Moderator

I appreciate this @butako, that's certainly a helpful suggestion. I've sent your feedback onto the project team in charge of the OneNumber x Alexa project, hopefully this is something we can implement. Ross  

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Ajwirral1982
2: Seeker

Dear TJ,I have an issue with my alexa app,I can't even add or see vodafone icon on the communication settings in alexa app

I'm based in UK

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MarkD
Moderator

Hi @Ajwirral1982, we would recommend that you check out our OneNumber for Alexa guide here. Let us know how you get on and if you manage to get connected 👍

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