Plan cancelation

[GHAZALSABOURI]

Hi. I got a new plan for my product from Vodafone and wanted to cancel the previous one. I contacted vodafone online chat and got transferred 6times to a wrong team. It was soo frustrating. But one of the colleagues finally done what i asked for. I refreshed the page accidentally so couldn't give him a review. Please pass this message to his manager Vodafone. Mohammed Mansuri done my request perfectly and quickly so a good team member deserves a good review. I will give him 5 outta 5. Well done.

[BandOfBrothers]

@GHAZALSABOURI the Vodafone Social Media Teams who help on this forum will pick up on your post and pass this on 👍 

[Janey]

Hi @GHAZALSABOURI It's great to hear that Mohammed was able to turn this around for you! We'd absolutely love to pass your feedback on. To help us locate the right agent, please can you pop us a message over on our social channels? We'll check your account to find his details and send your feedback onto his manager 😁