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Received an overdue balance bill on a phone I haven't used for well in excess of 5 years.

MTOrr
2: Seeker
2: Seeker

Received an overdue balance bill on a phone I haven't used for well in excess of 5 years. I have been given a number to contact (0333 304 0965) but I want an email contact! Keep everything in writing! Tried the bot but it hung when it sought a human to assist!

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BandOfBrothers
17: Community Champion
17: Community Champion

Either try the Social Media Team's  or the complaints route @MTOrr 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.