Website Marked as 18+ and blocked when its not.

[thedaveyb]

Hi,

Our website (https://scopeout.co.uk) has been incorrectly classified as adult content by Vodafone, which is impacting our visitors' access to the site. We have conducted a thorough review of our site and it does not host any malicious or inappropriate content.

We’ve taken steps to ensure the site is secure and compliant with industry standards. Could you please assist us in reevaluating its classification?

Thank you for your assistance, and please let me know if any additional information is required to support the review.

Best regards,
David
[Removed]

 [MOD EDIT: This post has been edited to remove personal information - please see Community Guidelines]

[Gemma]

Hi @thedaveyb - thanks for raising this to us. I've checked the site on VirusTotal and it's being flagged as 'Phishing' and 'Malicious', by several security vendors. Please look to get these reviewed and when they're all showing as cleared, if the users are still facing the same restriction, please come back to us here. 

[thedaveyb]

thanks the website is now showing as clear on VirusTotal? can you check your side - it was an issue from 2023 that was resolved a while ago.

[Cynric]

@thedaveyb I've just scanned it on VT and can confirm it's clean. @Lucy_F did you forget to click on "rescan"?

[Lucy_F]

Thank you for getting back to us @thedaveyb the URL is still flagged by 3/96 security vendors. You can view this via VirusTotal. Once the scan comes back clean, if after 24 hours the site is still experiencing access issues, please pop us over a screenshot of the error encountered.