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Content control

I have turn off the age restriction content and proved my age as well but its been few days that i m dealing with this issue again n again . If you can’t resolve the problem then i have to leave Vodafone 

Broadband help ref switch over

I need help with my vodafone broadband I keep calling asking for a engineer to come out and switch it back to sky -vodafone have not taken the line over from sky they have given a new number I have been back to sky (still paying ) they said it is all...

Paper Billing

I currently view billing on the app or via e-billing. However I require a paper bill be sent to my address. How can I request this via the website or app? Thanks 

VE Day. Respect.

Unlimited data NHS

So EE are giving all NHS staff unlimited data. Will Vodafone do the same?? 

Excellent Customer Service

I would like to sing the praises of Basant in the customer service line ‭0808 000 0133‬ with her shifts starting at 13:00 on Wednesday and Thursday for the AMAZING customer service. I cannot stress enough how she went above and beyond to ensure my is...

How can I access my login details with the Vodafone associated Spotify Premium account?

Recently I ended my contract with Vodafone UK *cries* as I've moved to Greece. My Spotify Premium associated with my Vodafone account is now asking me to sign back into my devices (as apparently I've been 'abroad for more than 14 days' and I need to ...

Customer care satisfaction

Just want to say how pleased I am for a employee ,it took roughly a week to get me sorted with a few issues but he went above and beyond every way he could like ringing me back to see if the issues had been resolved after him passing me over to other...

Excellent customer service

Hi i just wanted to highlight the excellent customer service that I received from Nadia in the complaints team (northern accent). Due to the pandemic I’m going through a difficult situation and not only did she allow me to take my frustrations out on...