cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Lumia 950 Lost Photos

heh48
3: Seeker
3: Seeker

I got an Lumia 950 about two weeks ago, and tried to send a photo this morning, only to find that all my photos (over 200) have gone. The files still seem to be there, but the gallery just shows black squares instead of thumbnails.

 

Does anyone know how to recover them? I'd really appreciate any help!

1 ACCEPTED SOLUTION

drey_p
16: Advanced member
16: Advanced member

Have you tried connecting your phone to your PC and copying them off?  If so do the files work on the PC or are they corrupt?

PWIAC

View solution in original position

4 REPLIES 4

drey_p
16: Advanced member
16: Advanced member

Have you tried connecting your phone to your PC and copying them off?  If so do the files work on the PC or are they corrupt?

PWIAC

Retired-Cara_B
Moderator (Retired)
Moderator (Retired)

Hi @heh48

 

Did you try @drey_p's advice? Did it work? 

 

Cara

Yes, it did. Just user error I think!

 

Thanks both for your help

I'm relieved to hear that, @drey_p has resolved the issue. 

 

Please let us know if you need any further help. 

 

Louise