Block devices function

[Julesr21]

I  chose Vodafone for my broadband provided purely for the App as I have teenager and it allowed me to block my child’s  devices, simply and easily,  as and when needed.  I have just had to log into the, supposedly, upgraded App only to find there is no longer the option to block any devices. Is this function going to be restored?  I have been out of contract for sometime and was just in the process of signing up for a further period of time.  However, without the guarantee of reinstatement of this function I will be looking elsewhere pretty quickly.  Such a shame, Vodafone are going to lose a lot of business over this I imagine 

[Effie]

Hey @Julesr21 I hope you are doing well. This has already been raised for investigation and the Broadband team are looking into the possibility of bringing this back in a future update. There is currently no date for when features will be restored, nor is there a guarantee that this will be a returning feature unfortunately. 

[Julesr21]

Thank you for letting me know.  Unfortunately I cannot wait around for Vodafone to  restore this feature, if indeed they do at all so I feel I am looking into taking my business elsewhere 

[Mommykas]

Vodafone will be losing customers!!!!!!

it’s vital for parents to be able to manage their children’s time on the internet and Vodafone should be supporting parents and their children.

[Cynric]

I must be missing something, taking the device from the child is not possible?

[Mommykas]

When you are disabled by a brain tumour single mum and your child is a 6ft 15 year old, it was much easier to just switch off his device than get into a row at 2am🤷‍♀️

[Mommykas]

Exactly the same for me, I’m fuming !!!!!!!! As soon as I find a provider who offers this I’ll be leaving Vodafone