cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Can't access my website externally and I cannot figure out why.

norfolk_uk
4: Newbie

I have Apache running on a Raspberry Pi, hosting a website. On my LAN I can access the website no problem. Outside of my LAN it times out. I am happy that Apache is working correctly and that UFW (Uncomplicated Firewall) is letting the right stuff in and out (because I can access the website from the LAN no problem).

 

I have a static IP from Vodafone and the DNS is correct (if I use the IP:port number I still cannot access the site externally).

 

My ISP is Vodafone and I am using their router (THG3000). I have set the web server a static IP and I have port forwarded ports 80 and 443.

 

I should also say that with the same equipment I have successfully hosted a site from home before.

 

I assume that the traffic is not being port forwarded, despite port forwarding being set up. I have also put the web server in the DMZ to no avail and even turned the router's firewall off completely for a minute to test, also to no avail.

 

I have spoken to Vodafone who confirmed that they do not block port 80.

 

At this point I am at a loss to explain it. Does anyone have any ideas please?

36 REPLIES 36

Ripshod
16: Advanced member
16: Advanced member

I kinda confirm that port forwarding does not work. Neither does the static NAT/DMZ, so I'm gladly removing the vf router from my setup.

Could it be to do with carrier NAT? Am I effectively only opening the ports to Vodafone's LAN? I have a static IP so does that rule that out?

Ripshod
16: Advanced member
16: Advanced member

Having a static ip should mean no CG-NAT. I'm on a static ip too. The vodafone router doesn't work, my asus does. All I can surmise is the vf router is blocking port forwarding. 

Jayach
16: Advanced member
16: Advanced member

@Ripshod wrote:

Having a static ip should mean no CG-NAT. I'm on a static ip too. The vodafone router doesn't work, my asus does. All I can surmise is the vf router is blocking port forwarding. 


Vodafone doesn't use CG-Nat on the home broadband.(dynamic or static)

Port forwarding works for me, and I've no reason to suspect the DMZ wouldn't.

We know different users get different configurations (via TR-069/CWMP) so could it be that?



Vodafone doesn't use CG-Nat on the home broadband.(dynamic or static)

Port forwarding works for me, and I've no reason to suspect the DMZ wouldn't.

We know different users get different configurations (via TR-069/CWMP) so could it be that?


 Are you using the THG3000?

Jayach
16: Advanced member
16: Advanced member

Jayach
16: Advanced member
16: Advanced member

Also my torrent client opens ports via UPnP and that works fine.

Tomorrow (today, it's after midnight) Vodafone will be contacting me regarding this. They simply cannot be preventing a fundamental way networking is used, to anybody that has Vodafone supplied routers (which I know people have proven isn't the case (Jayach for one), so what is going on here?)

Jayach
16: Advanced member
16: Advanced member

Good luck expecting Vodafone to contact you. Don't hold your breath.

Sorry, that's just the cynic in me.

Jayach
16: Advanced member
16: Advanced member

Out of interest, these are the ports opened by my torrent client, 

Jayach_0-1689295136222.png

If the router allows software to open ports, why would they restrict us doing it?