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Solution

Cant access USb hard drive remotely on Mac

argrdnr
2: Seeker
2: Seeker

I have a Windows laptop that can connect to the hard drive remotely with no issues.

When I go to do the same action on my mac, with the given address from the router, it cant find the location.

Ive tried with the static ip and every other possible addresses. 

I have the latest router and all updates on machines are ok.

 

help me please. (tried calling vodafone support, but they wont help me)

 

 

19 REPLIES 19

From my Mac, on LAN. Works on windows. Vodafone router on standard fiber plan with latest firmware.

Cynric
16: Advanced member
16: Advanced member

@cory_  What is in the Mac and router log files? There should be something. It's possibly a credentials issue. Less likely to be a protocol one as Windows can see it, unless you have turned on SMB 1.0.

Jayach
16: Advanced member
16: Advanced member

Have you tried using guest access?

Select how you want to connect to the Mac:

  • Guest: You can connect as a Guest user if the shared computer permits guest access.

  • Registered User: Connect to the other Mac using a valid login name and password. If “Only these users” is selected on the other Mac, make sure the login name you’re using is on the list of allowed users.

  • Using an Apple ID: Connect to the other Mac using an Apple ID. You must be set up in Users & Groups settings with this Apple ID, on both this Mac and the other Mac.

If necessary, enter your user name and password, then select the server volumes or shared folders.

From: Connect your Mac to shared computers and servers - Apple Palaikymas (LT)


@Jayach wrote:

Have you tried using guest access?

Select how you want to connect to the Mac:

  • Guest: You can connect as a Guest user if the shared computer permits guest access.

  • Registered User: Connect to the other Mac using a valid login name and password. If “Only these users” is selected on the other Mac, make sure the login name you’re using is on the list of allowed users.

  • Using an Apple ID: Connect to the other Mac using an Apple ID. You must be set up in Users & Groups settings with this Apple ID, on both this Mac and the other Mac.

If necessary, enter your user name and password, then select the server volumes or shared folders.

From: Connect your Mac to shared computers and servers - Apple Palaikymas (LT)


I don't even get as far as any user log in box, I just get the 'There was a problem connecting to the server' error - This kind of error but where the server is the router's IP address.

When I try to connect these are the most recent log entries in the router (I've redacted any IP/Mac addresses with 'XXXXX'):
 
Sending a RA on lan

Using a RA lifetime of 0 seconds on lan

Failed to send DHCPV6 message to XXXXX (Permission denied)
[ 8788.243794] DROP wan in: IN=pppoe-wan OUT= MAC= src=XXXXX DST=XXXX LEN=44 TOS=0x00 PREC=0x00 TTL=111 ID=0 PROTO=TCP SPT=29982 DPT=6488 WINDOW=29200 RES=0x00 SYN URGP=0 MARK=0x8000000
As far as the Mac log files, are you talking about in the 'Console' app? I had a look through as I tried to connect but I can't see any entries that jump out. Please could you advise what logs I should be looking out for? There's quite a few.
 
Thanks.

Cynric
16: Advanced member
16: Advanced member

@cory_  The router log sample has nothing to do with the shared usb. You have IPv6 on which should be off as Vodafone doesn't do it. There has been another thread in the past fews days that hints that IPv6 causes problems. The DROP message is the firewall blocking an external attempt to connect.

 

Mac files are normally in /var/log and the ones are "messages" and "syslog".

Hello, I didn't turn IP6 on so presumably on by default. Anyway, tried turning off but it didn't fix it.

 

There isn't either file in /var/log as you mention but there is a 'system.log' file but nothing is added to it when the server failure error happens. Thanks

 


@Cynric wrote:

@cory_  The router log sample has nothing to do with the shared usb. You have IPv6 on which should be off as Vodafone doesn't do it. There has been another thread in the past fews days that hints that IPv6 causes problems. The DROP message is the firewall blocking an external attempt to connect.

 

Mac files are normally in /var/log and the ones are "messages" and "syslog".


 

Cynric
16: Advanced member
16: Advanced member

@cory_  OK, try /dev/log.

The Mac should have an app for viewing the logs anyway. If not the file manager should be able to search for it. If you really can't find an app then open the command prompt, navigate to the top of the tree with the command "cd /" and then this;

find / -name syslog -print 2> /dev/null

There should be a samba log too.

I'm doing this as a Unix bod and Mac has slowly strayed from the BSD/SYS-V standard, so you're going to have to Google a bit or wait for a Mac guru to appear.

Hello, as I say 'Console' is the app for accessing logs but I can't see anything relevant popping up when I reproduce the issue. I Googled how to find Mac Samba logs and it seems to be no straight forward process! There seems to be so many problems with Samba in recent Mac OS versions that it's hard to pin down relevant posts on this issue elsewhere on the web.

Hello,

 

Am still persevering with this. I think i've worked out how to use the Console to app to pinpoint relevant log messages that occur when I try to connect to the USB drive and get the inevitable error:

 

 

error	21:25:44.335767+0100	cfprefsd	Couldn't open parent path due to [2: No such file or directory]
error	21:25:44.540560+0100	symptomsd	Ignoring source 0x7fe0500462e0, snapshot is from kernel kernel_task TCP4 flow id 7292 (close) so first 1 pkts rx 2 tx 1, bytes 77 242 cell 0 0 wifi 157 282 wired 0 0 deltas 77 242 0 0 157 282 0 0
error	21:25:50.359652+0100	tccd	Failed csops_audittoken() for PID[1833].
error	21:25:50.360393+0100	tccd	FAIL: PID[1833]: SecTaskCopyValuesForEntitlements(): Error Domain=NSPOSIXErrorDomain Code=3 "No such process"
error	21:25:50.360990+0100	tccd	FAIL: PID[1833]: SecTaskCopySigningIdentifier(): Error Domain=NSPOSIXErrorDomain Code=3 "No such process"
error	21:25:50.361459+0100	tccd	proc_pidpath_audittoken() failed from PID[1833]: (#3) No such process
error	21:25:50.361788+0100	tccd	Failed to build 'accessingProcess' from target_token in message from <TCCDProcess: identifier=com.apple.appleeventsd, pid=381, auid=55, euid=55, binary_path=/System/Library/CoreServices/appleeventsd>
error	21:25:50.361990+0100	tccd	Failed to create attribution chain from message.
error	21:25:46.864682+0100	NetAuthAgent	Warning: Window _NSAlertPanel 0x7f88fd919410 ordered front from a non-active application and may order beneath the active application's windows.
error	21:25:50.342672+0100	Diagnostics Reporter	Error accessing <private>. <private>

Does this illuminate anything? Thanks.