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Other broadband queries

Fibre Broadband wifi dropping out intermittently

1: Seeker

I have 500mbs fibre to my door. I have a Vodafone router with two boosters.

The WiFi is dropping out intermittently. As many things rely on WiFi this is very disruptive. Especially things that are streaming and constantly connected like children’s online tutoring class, gaming, watching a movie.

The service just isn’t there.

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Hey @Kam1699 . I'm sorry to hear about the issues you've been having with your broadband. I can see from your post that you're on our Fibre service. If you'd like to discuss the account in more detail, we'd recommend that you reach out to our dedicated Fibre team by calling 👉 08080 034 515 from a UK mobile or landline. They'll be able to investigate what's going on for you.

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