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Solution

How to Set up a third party router with vodafone

gipjon
16: Advanced member
16: Advanced member

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

 

The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can copy and paste the name and password into the router. ( some users did write it down wrong. password is lower and upper case. username watch out for zero and o )

https://www.vodafone.co.uk/contact-us/index.htm

https://www.vodafone.co.uk/bbservcd/

 

FTTC SETTING         ( FTTP is below FTTC)

The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg

Vodafone setting are

Vlan ID - 101

enable 802.1q (not on every router)

Username  - ******@broadband.vodafone.co.uk

Username - ******@businessbroadband.vodafone.co.uk  ( for business customers )

Password - ********

PPPoE

MTU Size : 1492

rest of the setting auto detect when the router and the dslam are negotiating with each other

 

List of third party router that work well with vodafone will update as more router are confirmed working 100%

 

asus ac68u                              ADSL and VDSL router with Ethernet + dual band Wifi 

ASUS DSL-AC55U                   ADSL and VDSL router with Ethernet + dual-band Wifi 

DrayTek Vigor 130:                 ADSL and VDSL modem with Ethernet ( UK model )

Draytek 2762 VDSL

Draytek 2862 Series

Fritzbox 3490

technicolor tg589vac :             ADSL and VDSL router with Ethernet + dual-band Wifi 

Netgear D6400-100UKS         ADSL & VDSL router with Ethernet + dual-band AC1600 Wifi  + beamforming

Netgear rbk40  :                       ADSL and VDSL router with Ethernet + Tri-Band technology

Netgear D6220                        ADSL and VDSL router with Ethernet + dual band Wifi 

Netgear Nighthawk D7800    ADSL and VDSL router with Ethernet + dual band Wifi 

Technicolor DGA4231/DGA2231 is actually the Vodafone THC3000/THC3000g

TP-Link Archer VR2800

TP-Link AC 1600                      ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link TL-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band

TP-Link VR600                        ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link W9970                        ADSL and VDSL router with Ethernet + dual-band Wifi 

Zyxel VMG3925-B10B

 

List of routers with WIFI 6 that works well  

None listed as yet 

 

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

 

---------------------------------------------------------------------------------------------------------------

Gigafast 

Openreach the VLAN will be 101 or not required

CityFibre, the VLAN will be 911 or possibly not used.

Mtu 1492

PPPoE 

Username - *******

Password - ********

 

List of routers that works well with Gigafast

Asus RT-AC86U 

Cisco 5506-X

Linksys EA9500

netgear nighthawk ar500

FRITZ!Box 7530

TP-link M4 deco system

TP-Link Archer AC2300 MU-MIMO Wi-Fi Gigabit Router (Plug ONT cable into Internet port, run Autodetect > PPPoE > add username/pass = connected at full speed), no need for VLAN IDs

TP-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band (1st Advanced tab, change the Operation Mode to Wireless Router Mode (the ONT is acting as a modem, hence it will not work if you are in DLS Modem Router Mode). 2nd  Do not enable VLAN ID or it will not work! Vodafone will tell you to set it to 101, if you do this it will not work! Keep the default MTU size (1480), do not change it to 1492, as suggested in several posts in this thread, or it will not work!. 

Synolgy RT2600ac ( https://forum.vodafone.co.uk/t5/Broadband-connection/Synology-RT2600ac-Vodafone-Router-CityFibre-PPP... )

 

List of routers with WIFI 6  that works well 

RT-AX86U ?

(from user) I managed to connect Asus DSL-AX82U modem/router and use it without Vodafone Wi-Fi hub finally. When use Asus router tutorial choose network provider as BT - Infinity. VLAN ID come up automatically as 101 then just copy your Vodafone username and password

 

 

 

362 REPLIES 362

Ah, thats cool.
VDSL not ADSL
At least I know now... I can stop wasting my time with it.
I also know what other routers I can check out instead... Thank you my friend.

Anonymous
Not applicable

Not a problem, you are not the first to have done this, and you will not be the last!

Argh, now I am just annoyed to heck.

I have the username and password and I hope all the other info required to get the Modem conected, I find out that mine is not VDSL ( None are ) and so today, I wenmt out and splashed out on a nice expensive new VDSL router thats in the list of known ones that do work with Vodafone, and I still cannot get connected.

In fairness, the DSL LED is showing up and so I am definitely linked, but it turns out my username and/or password is incorrect.

So, I phone up Vodafone and I explained that I just needed to verify my username and password, and as it turned out, the username I was using was missing the "l" and so its started with "ds4" instead of "dsl4"  but also one of the characters in the password was also an "1" when it should have been an "l".

I thanked her and entered the info... The modem takes ages to mess about with the new info and so I thanked her and we left it and since it was coming up to 8pm and I had to run and get my daughter, I had to end the phone call anyway.
Now, I still cannot get conected, and I have gone through all variations of "l", "i", and "1" and even "!" in both the username and the password and the thing is still not getting onto the internet.

So, again tomorrow, I am going to yet again have to phone them up and yet again, I am going to have to go through the username and password.

 

I asked if she could text the details or email them through to me and she said she would, however, I got a text on my landline, not the Mobile and so it spoke to me the details in a seriously rubbish voice that I repeated and saved but cannot now get at it, and so thats now gone and I have not had a text to my mobile or an email to my PC so that I can fully and properly check the info.

But the thing is, that on both phone calls, I fully verified the username and password and both phone calls they said different usernames and passwords ( although so, so close to being the same )

Im really annoyed about it if I am honest.

 

TJ
Community Manager (Retired)
Community Manager (Retired)

I'm really sorry to hear about the problems you've had getting your new router up and running @FatRakoon. Have you managed to get this resolved since you last posted? 

If not, so one of our team can take a look into providing you with your username and password; I've sent you a private message so you can contact us directly. 

So I brought the ASUS router as mentioned in this post. Plugged into my city fibre modem and nothing I put in my pppoe info I got from Vodafone but I see no vlan setting? 

This is where I get a little confused, the box you speak of I believe is the ONT box. Does this act as the modem part or is that also built into the supplied Vodafone router?

 

The Linksys EA9500 is listed as working with Gigafast but looking in to this router I can't see any mention of the modem built in so I'm a little confused how this all works 

Yes the ONT is separate and connects to the city fibre network. The router I put in the PPPOE info that Vodafone gave me but no joy. I have since connected a 3 disk BT whole home set up to the Vodafone router and it's working perfectly! Strong WiFi in every room with good speeds on 5ghz I get around 300-400 down and 600 up my line is capable of 900/900 but I don't expect to see these speeds over WiFi. Also the issue of the hub restarts when an Apple Watch is connected is no longer an issue as the BT disks are handling all WiFi connections. I've disabled the WiFi on the Vodafone hub 

Morning, ah yes this was another option I was exploring. Just using the VF router as a modem and turning off the WiFi and then using a mesh system. I've actually been looking at the netgear orbi my self.

 

how are the Bt disks?

They work really well I've had them for a while. Used to use with BT infinity they are super easy to set up. The disks even tho quite far away from the main disk (connected to hub) always get a really good connection! And the WiFi steering works really well with no transition issues (sky was a nightmare for transition to different WiFi points) I think they are soon bringing out an upgraded one! But I do recommend them the Vodafone hub is to put it politely rubbish! 

Yes I agree the WiFi is crap on these VF routers. How ever they are seem ok for wired connections