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IP Address Retention Period

Crumble59
3: Seeker
3: Seeker

Does anyone know what Vodafone's policy is regarding the retention of a customer's public IP address? That is how long is a record/logs kept before deletion? Finding it difficult to find this out in their policy docs, T&Cs etc. I understand the industry standard is 6-12 months, but was wondering what Vodafone's actually is.

2 REPLIES 2

Remi
Moderator
Moderator

Hey @Crumble59. Thanks for getting in touch with us. To obtain more information about any privacy policy queries, please follow this link 👉 https://www.vodafone.co.uk/gdpr-privacy-query-form/. This will go directly to our Privacy Team and someone will reach out with more detail, if you have any more questions then let me know. 

CrimsonLiar
16: Advanced member
16: Advanced member

This isn't strictly GDPR but instead

Data Retention and Investigatory Powers Act 2014

and

The Investigatory Powers Act (IPA) of 2016

and the normal retention period is 12 months!