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18-02-2022 04:55 PM
Hi. I have received an email that is meant to motify me of a network abuse incident relating to my Vodafone Broadband service. It states that a third party has attacked my connection as part of a coordinated DDoS botnet. If I don't do anything, my connection will be terminated. But the email is very limited in information on what needs to be done.
Please help, as I only have 24 hours, it seems.
18-02-2022 05:09 PM - edited 18-02-2022 05:13 PM
Totally sounds like a phishing attempt. It should be easy to tell, see: https://www.pandasecurity.com/en/mediacenter/tips/types-of-phishing/
Do not click any links in the email.
18-02-2022 06:13 PM
Hey there @shargrove - I understand how worrying these email can be and we want to shut down phishing sites/companies as soon as possible. Please forward the email to phishing@vodafone.co.uk – we'll investigate and try to find out where it came from. For more information on this please see here.