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Website Incorrectly blocked

Wojtek1441
2: Seeker
2: Seeker

Hi there,

My website https://hmsofas.co.uk/ is blocked by Vodafone, I’ve done extensive malware checks and have a really strong firewall and defence on the site and all is good, can you please unblock?

Thank you

6 REPLIES 6

Ripshod
16: Advanced member
16: Advanced member

Knowing what broadband or mobile services can't connect would be helpful.

I have no problem on Vodafone broadband or virgin 5G. SSL cert checks out fine, as does the http redirect.

Server checks out fine:

1000015069.jpg

Cynric
16: Advanced member
16: Advanced member

Also not a single element has hit my DNS blocker and only 2 scripts are blocked by the Brave browser. I can't think of anything else that would cause VF to block it.

Beth
Community Manager
Community Manager

Hi @Wojtek1441! Can you pop over a screenshot of the block you're receiving so we're able to get this raised to the right team for you? Thanks 🙂

Hi Beth,

sure thank you, please find image below:

WhatsApp Image 2023-01-15 at 17.53.55.jpg

Beth
Community Manager
Community Manager

@Wojtek1441 Thank you. I've raised this under INC000004810030. Once we receive an update, we'll let you know here 🙂

Amanda
Community Manager
Community Manager

Good morning @Wojtek1441 🙂 This has now been reclassified - please allow up to 72 hours for all changes to complete. 

After this time, I'd recommend you clear your cache/cookies and your internet history before loading the page again. 

Please just pop us another message if you need anything else.