Hi Titaniummom
No, it still the same.
I tried the social media chat via FB messenger but you messaging in and different people are replying to you.
So far I have been told to delete my app reinstall it.
I was told to press the Wifi button on the router (asked if that that was right because before it was always the wps buton) definately the wifi button so I went with it and again no luck still get the same eror message.
I was asked to
Reboot the router
Reset the router
they reset my password for my Vodafone account so many times I was emailed a temporary pw I was told to log into the app with that and follow the instructions.
I logged into the broadband app with the temp password and a message appeared telling me to change my password by clicking the forgot password link below which I did and that just sent me to a page to put my username in which sent me another temp password so I was going around in circles.
I told them its not working and that the only way I can change my password from a temp one is through my vodafone.
I was told that I should be typing my username in capital letters which made no difference.
I was then talking to a supervisor who confirmed it should be the wps button and not the wifi button but I was trying both anyway but still no access.
Then I was told just to try accessing the app in a few days the server might be down.
Regards
Gordon
