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Problems with 5G Router

kena2
2: Seeker
2: Seeker

‎30-06-2023 12:34 PM

I use a HUAWEI 5G router from Vodafone with 155GB data volume. That has always been enough up until now. But not this month, although nothing has changed. I booked extra data volume 2 days ago. Yesterday at 2:30 p.m. I got the info that 80% (of the 10GB that I booked additionally) were used up. But I was no longer actively connected to the network. At 4 a.m. the data volume was completely used up. What can I do?

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2 REPLIES 2

Cynric
16: Advanced member
16: Advanced member

‎30-06-2023 12:40 PM - edited ‎30-06-2023 12:41 PM

Strangely enough, another person has had exactly the same problem and described it in exactly the same words too. What a coincidence!!

https://forum.vodafone.co.uk/t5/GigaCube/Problems-with-5G-Router/m-p/2733581

 

@AnnS  please note

AnnS
17: Community Champion
17: Community Champion

‎30-06-2023 12:41 PM

Ask  https://www.reddit.com/r/Vodafone/comments/14lxxap/problems_with_5g_router/

Asked yesterday .Don't reply with any SPAMMER link.