Remote Desktop Connection issue on Pro II Full Fibre 900

[Jamesbond2190]

Hello,

I have recently moved from the lowest package to the highest and I am no longer able to work from home through Remote Desktop Connection. The issue is related to Vodafone and its service / router settings and not to my workplace. All the IP address and other credentials are correct that I am trying to connect to and does work from elsewhere to use the service. I have to use FortiClient VPN to connect to the company`s network and then use Remote Desktop Connection to log in on a dekstop PC. 

Using the newly provided Vodafone Super WiFi 6E with the full fibre service. Before claiming to contact my company`s IT or FortiClient, the issue is on Vodafone service side as a fact since it does work elsewhere and it did work on the previous Vodafone broadband and older Vodafone router. I have to work from home that I am unable at the moment.

Regards,

B

[Ripshod]

It's that "copy/paste from AI" junky we love so dearly. One day they'll use their own words. 

[Ripshod]

Must have run out of time to add the dodgy link. Should watch this one. 

[Ripshod]

23 replies and 20 of those deleted.

Surely this member should have been blocked by now @Gemma? 

[AnnS]

Exactly @Ripshod  20 have already been deleted as SPAM. 

He is copying and pasting AL replies, there's another way of calling it, it's called Plagiarism.

[CrimsonLiar]

FortiClient and RDP???  Sounds like a recipe for disaster to me!  Question for our OP though, is the VPN connecting, or is it only failing when you try to use RDP.  If it's the latter is there anyone available to monitor the remote machine while you try to log in, and at what point during the log-in does RDP fail?