Router Web UI Completely Unresponsive when Router on fttp connection

[m1kegibson]

Having recently upgraded to fttp, I find that the router UI is appallingly slow.; it has never been great but it seems the added workload of 200Mb connection is just too much for it.  It is so slow in fact that it frequently times out before managing to save any configuration changes.  In particular, this seems to afflict the LAN settings page where I am attempting to add static IP assignments.  This makes the router nigh on impossible to use and pretty useless at the job.  Does anyone else have this issue?

I would probably switch to a 3rd party router were it not for the VOIP service and the fact it too so much effort to get fttp working, I suspect I would have similar issues with a 3rd party "unsupported" device.

[Ripshod]

The "difficult" bit about using a third party router is asking for your details on chat. The Grandstream ATAs needed for voip are about £20 on ebay. Any respectable router can handle much more than 200Mb.

If the THG3000 is struggling so much there may be a problem. Have you run the diagnostics in the vodafone broadband app? Have you run any other diagnostics, like ping or traceroute to bbc.com?

[m1kegibson]

The broadband itself appears fine - a speedtest run from my ethernet wired PC shows over 200Mb down/27Mb up/4ms Ping - effectively what Vodafone claim so I am not sure that the Broadband connection is in any way at fault here.  I can see no issue with DNS lookups etc. but don't have a way of detecting whethere there might be some other WAN side stuff that is killing the router.

I have pasted a couple of "tests" below and I can see no issue here?

Ping to 1.1.1.1 ....

Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=7ms TTL=59
Reply from 1.1.1.1: bytes=32 time=7ms TTL=59
Reply from 1.1.1.1: bytes=32 time=6ms TTL=59
Reply from 1.1.1.1: bytes=32 time=6ms TTL=59

Ping statistics for 1.1.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 7ms, Average = 6ms

A trace to bbc.com ...

Tracing route to bbc.com [151.101.192.81]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms VODAFONE [192.168.0.1]
2 5 ms 5 ms 4 ms 84.65.64.1
3 6 ms 4 ms 5 ms 63.130.172.39
4 5 ms 5 ms 5 ms 90.255.251.107
5 5 ms 5 ms 5 ms 151.101.192.81

Trace complete.

[Ripshod]

Last thing before I recommend  a reset is to make sure there isn't anything else on your network running a dhcp service.

[m1kegibson]

I've disabled DHCP on the router itself and am running it on my NAS as I am unable to set up address reservations on router because it times out when saving!  I have conflict detection running on NAS and it reports no address conflicts etc.  I really think it is an issue with router.

[Ripshod]

I experienced those timeouts myself while setting reserved IPs in the dhcp, so I understand your reasoning. It's the first time I've seen for myself this kind of configuration with the vf router but what you've deduced is highly probable given the other ways that router fails. It could also be written deliberately into the firmware to prevent this, so customer support get an easier life and don't have to know about this advanced 'stuff'. 

Sorry if I missed this earlier but do you have an alternative router to test with? 

[m1kegibson]

.. previously I used a Billion 8800NL r2 but as that only has 100Mb LAN ports for connection into my switch/mesh its not up the the task now I've switched to fttp.  Once I've tried a second VF router, assuming no improvement, I may bite the bullet and get a cheap replacement.  Whilst my NAS is currently doing DHCP duty, I'd prefer to move that back to the router.

[Gazza_B]

Well,

Finally succeeded getting my reserves and port forwarding done.

Two things that seem to help massively were.

1 Turn off “ Device Fingerprinting “

2 Use opera as browser to navigate the UI. 

I tried Ie11, Edge , chrome, and Firefox all behaved the same , In opera I saw messages pop up that I couldn’t see in other browsers, my conclusion is is that the coding on the internal web server is very old and has probably been bodged around without compatibility checks.

,

[Jayach]

I use various browsers with my THG3000, Firefox, Edge and Chrome normally without problems, but recently Firefox keeps reporting my password as wrong (it's not). when the others work fine. Try it later in Firefox and it will work O.K.

Weird.

[Cynric]

.@m1kegibson Just a thought re. slow UI, if you disconnect the WAN plug so that the router isn't busy processing traffic do you see any improvement with the user screen?