Hello Vodafone community
We have had issues with our vodafone wifi hub since day 1, but it's recently gotten to the point where its barely useable.
It started with the router disconnecting the booster with Alexa - resetting everything got this to connect again for another few weeks before ceasing to be able to connect at all. Vodafone supplied us with a second, non-alexa enabled booster (and assured us they'd send out a new alexa one when available, 6 months+ ago) which was never able to connect to the router.
Now, almost daily, individual devices will decide they can't connect - a mobile phone one day, a laptop the next. My ps5 currently says it can't connect through either wifi or ethernet, but netflix (and only netflix) works fine. The other day netflix was the only thing not working!
I am at my wits end - customer service has no advice beyond restarting or factory resetting the router, and having done both a great many times now I'm hoping someone else has had a similar problem, and has some suggestions
Many thanks!
