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Shocking broadband service

Draazee
2: Seeker
2: Seeker

‎17-03-2023 03:42 PM

Do not use vodaphone Broadband, I have not had a service for 15 days now and no one knows what they are doing, I have spoken to about 20 different people on this matter and still no resolve, I even got told 2/3 different things in a 3 hour phone call! A lot of incompetent people at vodaphone, they arrange times to call me which they very rarely stuck with meaning I’ve missed hours on a weekend or hours after work! SHOCKING

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HappyNomad
16: Advanced member
16: Advanced member

‎17-03-2023 05:59 PM

@Draazee wrote:

Do not use vodaphone Broadband, 

I suspect your advice is aimed at entirely the wrong audience… the vast majority of your readers will already be 'in contract' Vodafone broadband users.

 

@Draazee wrote:

I have not had a service for 15 days now and no one knows what they are doing, I have spoken to about 20 different people on this matter and still no resolve, I even got told 2/3 different things in a 3 hour phone call! A lot of incompetent people at vodaphone, they arrange times to call me which they very rarely stuck with meaning I’ve missed hours on a weekend or hours after work! SHOCKING

Shocking indeed but beyond being invited to contact the team via social media channels, you are unlikely to get any nearer to a resolution through this platform.