Turning on Call Divert on Landline

[TheCommodore]

My account activated on Monday. I have now spoken to five people and spent\wasted about 3 hours on the phone (most of it on hold when I should have been working) to Vodafone to try and get call divert activated and its still not working. When I try and activate it using the online account it says "I am not eligible" showing error 1k2 despite having vodafone broadband and a vodafone landline. When I dial **21 it says the service is not available.

I am thinking of phoning up and cancelling my contract if this can't be fixed, as this is an essential item and if its not going to work then I would rather leave, and join a provider where it does. I am not impressed.

[machare]

One way to receive VOIP calls is to use an analog phone adapter such as the Gigaset N300 with gigaset Dect phones or the Cisco SN102. Just about any broadband router would be suitable as the amount of traffic is trivial.

Another way is to use a VOIP app on a mobile phone.  Some VOIP providers such as Sipgate will ring multiple devices that have registered to an account. 

[harryp18]

Thanks for this. So purchasing one of the adapters will enable me to link up to my router : TP-Link to this device and connect up a phone one of these devices then job done..? 

[Jayach]

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@harryp18 wrote:

Thanks for this. So purchasing one of the adapters will enable me to link up to my router : TP-Link to this device and connect up a phone one of these devices then job done..? 

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Not quite, you will still need a VoIP provider as Vodafone don't supply the necessary info to use theirs.