Ultra hub app

[Looser312312]

Hi. I recently moved to Vodafone 910 broadband, the basic package. I was gifted the ultra hub and booster. These are all up and running with help from the Vodafone techs. Ok, because of my contract I can only access the basic app, meaning I can’t access the booster. Is there a way around this?

[Charlotte]

Hello, @Looser312312. I hope you're well.

Were you gifted the ultra hub and booster by us? Or was this provided by a third party?

The booster is specifically designed for the pro broadband service, meaning it's only designed to function with that technology and not the basic.