Ultra Hub - Stuck at purple flashing lights

[humanbeing]

Hi,

I'm getting continuous flashing purple lights on Ultra Hub (Pro II). According to Vodafone "Flashing purple" means "pairing in progress". I have 2 boosters that are successfully paired (both with the white continous LED) and both ethernet and Wifi are working perfectly, except the Ultra Hub itself beeing stuck at "pairing in progress".
When I restart the router, i do end up getting the white continious light, but shortly after the flashing purple starts again. It worked fine for 3 months before this problem.
The advanced settings has an option to turn off the LED which does not work for the flashing purple LED.
Anyoone have any ideas?

[Remi]

Hey @humanbeing. Thanks for contacting us and thanks for your patience while we respond. Can you please make contact with our dedicated Broadband Team, so they can look to support you with the issues that your facing and provide more guidance. Please make contact with them on 0333 304 0191 or drop them a message via LiveChat here 👉 vodafone.uk/2LCJiTm and they'll be ready and waiting to help.