Upgrading

[STEVOWMT92]

Hi there, I am currently with broadband fibre, but would like to upgrade to pro, but the online service and customer agents tell me I can't? Why is this? I have been with Vodafone since January but the service is shocking. Thanks!

[Mark]

Hey @STEVOWMT92, There can be a number of reasons we'd be unable to upgrade your service. As we're unable to discuss sales via public forum such as our Community, please reach out to us via an online chat and we'll be able to take a closer look into why you're unable to upgrade to our Pro service.