Other broadband queries

Broadband Essentials team not responding

Hi - I moved into my flat on 31 May and, as of 27 July, I am still waiting for Vodafone (with whom I have had a mobile and iPad cellular data account for many years, the former since 2003j to arrange my Essentials broadband. First, they said it would...

USB Hard Drive - Shared on SAMBA (SMB) - Username + Password

Hello,I recently switched to Vodafone via CityFibre from Virgin Media.I have the Ultra Hub with 2 boosters.I have connected a external hard drive to the main Ultra Hub and via the Web UI I have ticked the "Share All" function from the export mode UI ...

Profile 2 & ultrahub with booster

I.have just received my uktrahub and booster after upgrading from Profibre 1 900 which I have had for 4 years . The present router & booster are the older version but they. Work well and I get excellent speed all round the house. I now have a lot of ...

WiFi 6 booster set up

I’m unable to set up wifi 6 booster. Within app there is no tile to add booster. It also isn’t showing in devices section within app. I’m using latest version of app.Broadband router all set up. No issues. Working well. Wifi booster on, including mul...

Static IP 3rd Party

I have a strange problem when I use my third party router I do not get my stuff however when I use my VF router it works. Any extra settings I need? I have tried MAC cloning my Vodafone router.990mb FTTP Openreach3rd party router UDM Pro

Do I need engineer visit for contract renewal of Superfast 2 Xtra Broadband?

I have been with Vodafone Broadband for several years and I have just come to the end of my contract. I am on Superfast 2 Xtra which has a maximum speed of 73 Mbps.The costs of this have now crept up for various reasons recently and now I am paying n...

Broadband app has someone else's router/ incorrect router.

Ongoing issue that voadfone are aware of but we seem to be getting nowhere.My broadband app stopped working 2 weeks ago, i uninstalled and reinstalled it. When logging back in, to my horror, the app connected to a router that was not mine. I could se...

Removing old devices from Vodafone router app

Hello I have recently acquired a ps5 and would like to know how can I remove my old ps3 from my router app?

Gigabox login sessions to router timing out after seconds

I logged in successfully today to the router with the aim of attaching a drive (SSD) to the router for file sharing. The joy was immense, but didn't last that long, as the sessions cut out every 5-10 seconds or when clicking on a differnt menu item.F...

What is "VDF7111"?

Hi All Had 910 Full Fibre installed last week and am really impressed. The speed is certainly a game-changer and the router and the mesh satellite thingy seem very robust.Now that I've been up and running for a week, it's given me an opportunity to l...

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Forum Posts

Broadband Essentials team not responding

USB Hard Drive - Shared on SAMBA (SMB) - Username + Password

Profile 2 & ultrahub with booster

WiFi 6 booster set up

Static IP 3rd Party

Do I need engineer visit for contract renewal of Superfast 2 Xtra Broadband?

Broadband app has someone else's router/ incorrect router.

Removing old devices from Vodafone router app

Gigabox login sessions to router timing out after seconds

What is "VDF7111"?

Connecting 2.4Ghz switches and lamps to Pro Fibre

Multicast Question....

Vodafone Kabel Internet

Boosters and app

Recovery Website Incorrectly Blocked as 18+

Sorry there seams to be a problem.

Pro II 1.8 Gbps package available to neighbours bu...

change Secondary Wi-Fi to 5ghz only

Address not Listed - Can I Get Broadband?

Strange system errors