Hello,I have a 1000 MBit/s fiber optic contract and would like to downgrade the speed to 100 MBit/s. However, online I can only change it to 750 MBit/s. Additionally, I want to remove an extra flat-rate option, but it’s not possible to do this online...
Hi,I've recently received my Ultra Hub router and have been having consistent connection drops every couple of hours.I think I've narrowed down the issue but I'm hoping someone can sanity check what I'm seeing:Every couple of hours the internet drops...
My new service for Full fibre 910 Pro 2 Xtra was activated over a month ago now. This service included Apple Tv for 24 months and Apple TV 4k.However, I'm still waiting the details of my Apple Tv subscription.When should I expect to receive this?
I've just switched from Shell to Vodafone. Annoyingly, it seems I'm unable to use my two Asus routers and put the power hub in modem mode, so am stuck with the Vodafone router.My Sonos consists of 1 x Beam (gen2), 2 x Play 1 and 1 x Play 3. I have fa...
Any IP-based location services think I'm in Croydon, when I'm not. Thankfully I am in the UK, so it shouldn't impact content services. However, it's definitely a problem because Google Maps puts me no where near my home by default.I'm a new Vodafone ...
Just signed up for another 24 month of broadband and given an Apple TV box with a 24 month free Apple TV+ subscription. Does anybody know how I activate this?All I am being offered on the Apple box on the Apple TV+ tab is the usual 3 month free subs...
I've just joined Vodafone Broadband and one of the key selling points was the Secure Net service. However, I'm struggling with the service as it seems to rely on the MAC address of the connected device to assign it to profiles - but this address is g...
Hi, just switched from Virgin. Need to turn on 2.4ghz channel and turn off5ghz. Need to connect my house battery / solar system. Once connected I can turn 5ghz back on. So many forums say this is impossible. Hope they are wrong or this will be the w...
Hi thereI've read various threads on here but can't find a solid answer. Port forwarding was working on my Ultra Hub (for Windows Remote Desktop and a Plex server) but stopped, and I'm trying to figure out why. I'm just going to focus on RD for the m...
Hello I recently 'upgraded' to pro broadband. I need to split the 2.4 and 5ghz temporarily to connect a smart socket. In the router settings it says because I have super WiFi I do this in the app.There is no option in the app to do this that I can se...
