Back to Help and Support
Other broadband queries
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Can I use a Vodafone Ultra Hub with a different ISP?

I bought an Ultra Hub and accessories from eBay and used them successfully with my Vodafone broadband when I was with Vodafone.  I've since switched to Hyperoptic and I am using their supplied router but it seems to be dropping connection with a load...

Simcl by • 2: Seeker
  • 994 Views
  • 3 replies
  • 0 thanks

Solar dongle connection failed

I have a solar inverter that is connected via lan cable to the router. Worked fine for 3 weeks, now stopped working. Solar manufacture cannot find anything wrong their end with dongle or inverter (swapped both out). All filters are off. Help please.

ctmd by • 2: Seeker
  • 456 Views
  • 4 replies
  • 0 thanks

WIFI not reaching upstairs

I live in a new build, 2 up,2 down. the router is located under the stairs. Located in the centre of the house. It is surrounded by wall, granted.  However the bedrooms are pretty much  above  of the router. the signal doesn't reach up there and phon...

Someone else’s router setup and information

Just been connected to Fibre following a 5 week delay due to a crushed/damaged conduit. We moved home and brought our router and boosters with us. Had so many issues and currently when I log into my app, the router that is connected isn’t the one in ...

Unable to login after changing phone number

I am unable to login to 'my vodafone'  broadband online account as I had my mobile phone stolen and have now changed phone number. I type in my Username then the password but it then tries to send me a one time passcode to the phone but i no longer h...

Static IP address cost question

I’m currently on the social tariff and I’ve just been assigned a new static IP address. I noticed in the confirmation email that there will be a charge for this IP address, but I wasn’t previously charged extra for my IP address.  (At least, I think ...

molang by • 2: Seeker
  • 1079 Views
  • 6 replies
  • 0 thanks

Resolved! Address not Listed - Can I Get Broadband?

My (daughter's) address is not registered on the Vodafone address check system. It’s a new(ish) address in a new build estate and there is an Openreach hub for full fibre installed. I can purchase full fibre from other providers at 900mb+ and address...

Trebor79 by • 3: Seeker
  • 1368 Views
  • 1 replies
  • 0 thanks

Booster

So I have just received a new all white Vodafone Wifi6 router and have been given a booster from a friend - it’s a dark grey mesh Alexa booster, it will not connect to my router and even when plugged in via Ethernet displays 3 red lights on the front...

JGalla27 by • 2: Seeker
  • 603 Views
  • 1 replies
  • 0 thanks
Top Thanked this week
View all