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Amazon gift card not received

Hi there, I purchased internet in November 2020, which came with a £100 amazon gift card but I still haven’t received this yet ? how do I go about claiming this as I haven’t had any follow up emails. thanks  Jack

Js544 by 2: Seeker
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Resolved! Vodafone Hub how to change settings

Hi all,  I have a Humax Freesat box and I cannot get the internet connection to work (it's ethernet only) after it suddenly stopped a few weeks ago. Humax said I need to do the following to the router but I cannot find the relevant settings. Can some...

Router respond to external ICMP pings on WAN IP?

Hi Everyone. Does anyone know if the supplied VF Router will respond to ping's on the external IP/WAN interface? I've used the ThinkBoardband diagnostic tools to fault fix any VM issues historically. ThinkBB tools are powerful to prove stable WAN inf...

THG3000 Router Setup to TP-Link RE305 Extender

ROUTER THG 3000 to TP-Link Extender Setup ProblemI recently renewed my Vodafone Broadband contract and upgraded to Super Fast 2.  With the contract came a new THG 3000 router to upgrade my old Vodafone HHG 2500.Setup all straight forward.  As my hous...

RFA3100 by 2: Seeker
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Resolved! Logging into a different Amazon account for Alexa

Hi,I got my Super Wifi Plus booster (with Alexa built-in) and while setting up I logged into my Amazon account to use Alexa. I now want to login with a different account but when I log off and click on login in the Broadband app it automatically pick...

Replacement for THG3000

Hi Just wondering if anyone has replaced a THG3000 with a similar all in one modem/router that provides a better WiFi range? Ideally would prefer an all one one type unit either new or second hand but not looking at spending much over £100.  It would...

What happens to existing line ?

Hi, took the plunge last night and ordered pro 900 package from Vodafone (cityfibre) its being installed next month, my question is what happens to existing line with BT on openreach as its not like Vodafone are taking over this line although i am ke...

Legfan2 by 2: Seeker
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