Other broadband queries

I think we need clarity on Black Friday £150 Voucher For Superfast 1 OR 2 Broadband Deal

Ok It was time to switch broadband as Virgin more than doubled my current Tariff so I did a price comparison and up comes the Vodaphone Superfast 2 deal for £20 a month with a £150 voucher So ok i signed up - first they ask you to input your email ad...

THG3000 DMZ x box cloud gaming set up

I’m struggling with a lot of lag when trying to play x box cloud gaming, I’m using hard wired not WiFi and have no other devices, have at least 33 mps down load and no packet loss. Can’t seem to activate qos settings on the thg 3000 but someone sugge...

Amazon gift card not received

Hi there, I purchased internet in November 2020, which came with a £100 amazon gift card but I still haven’t received this yet ? how do I go about claiming this as I haven’t had any follow up emails. thanks Jack

Asus RT-AX55 Wi-Fi 6 unable to set it up through vodafone wifi hub THG3000

Just bought a WIFI 6 router from asus to test my devices , my PC is got Wifi 6 and my Samsung phone also . i cant establish connection to the asus router , I tried several times using PPPoe setting and my current username and password of the current ...

About the router set up for Desktop Remote (from outside to Home desktop)

Hi all,It will be great to have your help on the router setup for Desktop Remote.I would like to remote my desktop at home from outside.I have already set the port mapping in router, i.e. 3389 and 5900.Meanwhile, I have already set the DDNS, NAT/DMZ ...

Resolved! Vodafone Hub how to change settings

Hi all, I have a Humax Freesat box and I cannot get the internet connection to work (it's ethernet only) after it suddenly stopped a few weeks ago. Humax said I need to do the following to the router but I cannot find the relevant settings. Can some...

Router respond to external ICMP pings on WAN IP?

Hi Everyone. Does anyone know if the supplied VF Router will respond to ping's on the external IP/WAN interface? I've used the ThinkBoardband diagnostic tools to fault fix any VM issues historically. ThinkBB tools are powerful to prove stable WAN inf...

THG3000 Router Setup to TP-Link RE305 Extender

ROUTER THG 3000 to TP-Link Extender Setup ProblemI recently renewed my Vodafone Broadband contract and upgraded to Super Fast 2. With the contract came a new THG 3000 router to upgrade my old Vodafone HHG 2500.Setup all straight forward. As my hous...

Resolved! Using Own Router OpenWRT behind OpenReach b-focus

Hello there. I have recently switch back to Vodafone and also bought a OpenReach b-focus v-2fub/r rev.b to replace the Vodafone Hub and use my Archer C7 modded with OpenWRT. As per my reading on the forum it supposed to be a smooth configuration by s...

Resolved! Logging into a different Amazon account for Alexa

Hi,I got my Super Wifi Plus booster (with Alexa built-in) and while setting up I logged into my Amazon account to use Alexa. I now want to login with a different account but when I log off and click on login in the Broadband app it automatically pick...

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Forum Posts

I think we need clarity on Black Friday £150 Voucher For Superfast 1 OR 2 Broadband Deal

THG3000 DMZ x box cloud gaming set up

Amazon gift card not received

Asus RT-AX55 Wi-Fi 6 unable to set it up through vodafone wifi hub THG3000

About the router set up for Desktop Remote (from outside to Home desktop)

Resolved! Vodafone Hub how to change settings

Router respond to external ICMP pings on WAN IP?

THG3000 Router Setup to TP-Link RE305 Extender

Resolved! Using Own Router OpenWRT behind OpenReach b-focus

Resolved! Logging into a different Amazon account for Alexa

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