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Open conversation: The recent spate of problems

Let's discuss the elephant in the room here - no far-fetched conspiracy theories please.We've all seen it and we've all learned some recently. From app errors to wifi failures. But what's causing it? It hasn't escaped the attention of the regular mem...

Ripshod by • 16: Advanced member
  • 4895 Views
  • 17 replies
  • 1 thanks

Double payments

Hi,I have just noticed that Vodafone has not closed my account for many months and they have been double charging me for the Internet connection since then. Did this happen to anyone? How soon did you get your money back?I have contacted them on 4 se...

JanSta by • 2: Seeker
  • 1560 Views
  • 3 replies
  • 0 thanks

Security blocking device

How do I stop unrecognized devices connecting to my broadband password is changed I can’t keep doing this every time I change password a new unrecognized devices attaches this is one 34:5d:9e:ca:40:90 how are they connecting ? As account holder why c...

Llondon by • 2: Seeker
  • 1432 Views
  • 3 replies
  • 0 thanks

Recommended 3rd Party Router for full fibre 900

Hello,I am looking for a recommendation for a router that meets the specifications of the Draytek 2927AC/AX. Over the past few days, I've been testing the Draytek 2927AX, which struggled to achieve full speed in PPPoE mode. I contacted Draytek's tech...

BartCov by • 2: Seeker
  • 2021 Views
  • 7 replies
  • 0 thanks

Ring doorbell keeps dropping from wifi

Recently got Vodafone pro2 fibre wifi. Everything works fine apart from my Ring doorbell. It worked without issue using my previous broadband. However it just keeps dropping offline (despite a very strong wifi signal). I’ve got the compatibility mode...

Broadband cancellation, welcome voucher

I've been going through the rigmarole of trying to have a dropout issue resolved, to no avail, and so I'm preparing to cancel my 24 month broadband contract- despite the fees incurred(!)My query is about the £110 voucher received as a welcome bonus w...

Fhwill by • 2: Seeker
  • 693 Views
  • 2 replies
  • 0 thanks

Quidco cash back issue

I ordered Vodafone broadband Fibre 100 through Quidco last week during Black Friday. After 3 days It didn’t show any tracking on Quidco. I raised a claim. But I had a really bad experience with it before, I was buying a TV from Currys through Quidco,...

QQQ by • 2: Seeker
  • 565 Views
  • 0 replies
  • 0 thanks
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