help

[VPMagpie]

why do my posts keep getting taken down when im trying to use the forum to help me and ask questions 

[Ripshod]

I don't know. According to your profile you're level 2 seeker, but it says this is your first post.

Moderators would step in if you post dodgy links or images or if you use profanities or want to discuss religion or politics, but you're not doing that are you? 

[VPMagpie]

no all im doing is making a request for settings to be applied to my broadband and posting router stats , 3 posts have been taken down all the same within the last 2 hours . So a moderator is seeing them and taking them down . No mod has private messaged me about it or even had a email about it .

[Ripshod]

@Gemma any response? 

[Mark]

Thanks for brining this to our attention @VPMagpie & @Ripshod, I'm monitoring the Community today and haven't removed any posts from you at all. I've had a closer look into this and I can see the other post you've submitted has been marked as Spam by our system and been quarantined. As we have no access to accounts through public forums such as our Community forum, we'd be unable to assist you with your request here. 

I'd advise reaching out to our Broadband team by calling 0333 304 0191 from any UK number. You can also reach them via Live Chat.

[VPMagpie]

ive reached out to the broadband team but they are absolutley clueless top what im asking ,if i cant get this sorted through forums im going to have to leave vodaphone 

[Ripshod]

If what doesn't get sorted? We still don't know your question/problem. 

[VPMagpie]

ill post my orginal post here : 

Hello ,

Please can a staff member or moderator apply these settings to my broadband line please : 

Interleave off [ for both download and upload ]

DSL mode : FAST PATH

I tried ringing the technical team and they were clueless to what i was asking . 

Also im getting alot of CRC errors on upstream and my routers only been online for 16 hours and im already getting 336 CRC errors . Ive been told i should only be getting 10 max CRC errors on my upstream per week ... not 300+ with a 24 hour period which indicates a fault on the line , does anyone know how to fix it ? 

Id also like to mention im close to the cabinet within 112 meters or so which means as you can see i can get max speeds on the 80/20 cab , Ive been told by openreach engineers that for more stability to be applied on the line i would have to sacrifice some speed which i dont mind . Stability is what i need for my line   , Just wondering why my upload snr is at 8.8db with 20 upload but ive seen me get 20 upload on 6db ... Could these correlate with interleaving been on and cause instability and has the target snr for upload been set to 9db maybe ?

Ill post my router stats below : 

DSL Status

This status page shows technical parameters of your data connection.

DSL Status Information

DSL Mode

ITU-T G.993.2_Annex_B (VDSL2)

DSL Uptime

52 minutes and 31 seconds

Line Coding

DMT

Status

Connected

Number of Cuts

0

Link Power State

L0

Line Quality

  Downstream Upstream

Current Rate	79999 kbps	20000 kbps
Maximum Rate	84175 kbps	24907 kbps
Signal-to-Noise Ratio	6.4 dB	8.8 dB
Attenuation	DS1 4.9 dB, DS2 10.8 dB, DS3 17.1 dB	US0 1.2 dB, US1 7.4 dB, US2 11.7 dB
Power	13.5 dBm	-8.6 dBm
CRC Errors in last 52 minute(s)	0	34
K (number of bytes in DMT frame)	0	0
R (number of bytes in RS code word)	8	0
S (RS code word size in DMT frame)	0.0518	0.3819
D (interleaver depth)	16	1
Delay	0 ms	0 ms

  Downstream Upstream

Super Frames	0	515772
Super Frame Errors	0	34
RS Words	242382928	33007238
RS Correctable Errors	7	0
RS Uncorrectable Errors	0	0

  Downstream Upstream

HEC Errors	0	0
OCD Errors	0	0
LCD Errors	0	0
Total Cells	484919293	0
Data Cells	3222001	0
Bit Errors	0	0

  Downstream Upstream

Total ES	0	16
Total SES	0	0
Total UAS	31	31

[VPMagpie]

ahahah , i did originally reply to your reply 10 mins ago asking me whats wrong so i copied exactly what i posted before to you and it got removed again " flagged as spam "  

Basically im wanting interleave turned off for both download and upload on my line and for DSL MODE set to FAST PATH 

[Ripshod]

Ah. If vodafone could even do that interleaving is only activated (automatically) if there's a problem with the line. It's a feature that increases a line's throughput to work around a problem, so I don't understand why you'd even want it removed.

How frequently are you disconnecting? 

I feel you've got some bad advice from somewhere.