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Solution

unblock device in Deco app

Kakan
2: Seeker
2: Seeker

I have just setup my mesh system for broadband with for tp-link boxes added. 

- I blocked one device (my computer) by mistake in the Deco App and now I can't find it to unblock it and let it back on the network

- Also, the speed for the new network is not any better than before? 

- I added the first box into the router, and then linked the 3 extra to that to create the network. 

- I can see advice to toggle off the WiFi on the Vodafone broadband app but I can't find where that is done?? 

I appreciate any help I can get as I am lost 

2 REPLIES 2

Jayach
16: Advanced member
16: Advanced member

Can't help with the Deco app. may be worth trying their forum. 

Assuming you have the THG3000, you switch the Wi-Fi off here:

Jayach_0-1677031808047.png

Don't forget to scroll down and press Apply after.

There is also a button on top of the router.

Ripshod
16: Advanced member
16: Advanced member

In the Deco app home screen click the "More" tab at the bottom and go to the "Block List" and unblock from there. I can't verify this as it's at the office and  I have nothing active right now that I can block. I'll test later.