£20 pounds big bundle value

[Majumder]

I have bought £20 big bundle value that says about 120gb of data now but I only got 40gb…what’s the solution? 

[BandOfBrothers]

Hi @Majumder 

I'm not familiar with the Big Value Bundle Allowance for Data you've seen which maybe the tripe data promotion as one of the winter deaks as explained in > vodafone-pay-as-you-go-deals 

Edit to add Vodafone UK official link on this > https://www.vodafone.co.uk/terms-and-conditions/consumer/mobile/offers-and-promotions/winter-data-pr... 

but sometimes Vodafone offer a promotion as to where they give extra data ontop of the original data allowance.

The original data allowance will always show as jt normally is and the extra data should show further down in your Myvodafone app or Myvodafone online and would be used before your normal allowance starts.

As account access isn't available via the Vodafone Community Forum please ring 191 or use Live Chat or contact the Vodafone Social Media Teams via Facebook Messenger or Twitter DM and they'll access your account to check things out for you.

> Contact-us-for-account-specific-queries. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[Alex40]

120 gigabyte 

[Alex40]

I did top up 20£ big bundle and I don’t have internet 

[Effie]

If you haven't already, please drop the Social Media team a message here @Alex40 so that this can all be checked out and we can get you up and running 🙂

[simax]

Text WINTERPROMO to 49500 and you’ll get the extra data added within 24 hours.