Paym to Payg
Hi there its end of my contract today and i cancelled it. I told them that im going to payg. Now i have no signal at all. How oong it take to tranfer my sim from paym to payg. Thanks
Pay as you go
A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Blocking withheld numbers
Hi There! Will there be a way for us to block any certain phone numbers that are withheld or unknown? If not, what can be the best possible solution for those calls that have unknown numbers?
Sim card disconnected due to fraud
We have recently transferred a number on to a new Vodafone pay as you go sim card; from which we've sent out some text messages. It appears to have triggered some alert at Vodafone and our sim card has been disconnected due to vioation of T's & C's....
How many reward points for a top-up?
Say I top-up £10 to my number. How many points am I supposed to get? Is it a 100?
Returning a phone
I would appreciate some advice as I've been trying unsuccessfully to return a Pay As You Go phone all week.I would like to return a P30 Pro New Edition within the 14 days. I originally used the web chat last week and I was told I needed to phone inst...
Cannot get 4G on PAYG
Currently on PAYG (Big Value Bundle) using an iPhone SE (older model) and unable to get 4G. I'm in an area with decent coverage, and another handset in the household gets a strong Vodafone 4G signal. I've:- had 3 chat sessions with Vodafone advisors...
Need help returning phone
I am reposting as my previous post was somehow marked as spam I would appreciate some advice as I've been trying unsuccessfully to return a Pay As You Go phone all week.I would like to return a P30 Pro New Edition within the 14 days. I originally use...
Resolved! Country prefix
Hello Can I ask please when texting/ringing abroad, do I use the prefix + or 00. I am trying to text someone whose country code is 96, so would I type +96 or 0096. Thanks|
Vodafone OTA codes
Hi. A Voxi customer here, but in recent days I have received 2 one-time-access codes via text from Vodafone. Just wanting to know no scam or something is happening - Voxi say speak to Vodafone - Vodafone will not answer call because it recognises it ...
Resolved! WiFi Calling
Hi there! I'm currently using the iPhone 5SE and it has a pay as you go sim. But it doesn't allow me to go on WiFi Calling. Is there any option for me to turn on the WiFi Calling even when I'm on pay as you go? Two of my other phone numbers are on a ...
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