Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Got charged 3 times for £10 package, still no data.

I paid for my £10 package with my card but there was no confirmation that my package was activated and data wasn't working so I assumed that the payment failed.  I tried again and this time I got a confirmation that my package was activated. Waited 3...

Resolved! My Account

My. Mother just got out of hospice care and got a NASTY customer service agent claiming she had been cut off because she hadn’t used her topup card in over a year!   No great surprise about the card usage - she’s 80+ and tops up in store by cash with...

Problems with registering

Hello! I hope you are fine and all is well. I have been having problems with registering my number. I talked to at least 7 different people to make it work but it did not happen. I need it to be fixed soon since I can’t renew my bundle otherwise some...

Bavertas by 2: Seeker
  • 1537 Views
  • 2 replies
  • 0 thanks

Problem using my new Sim with HTC Phone

HiI don't seem to be able to use my HTC 610 , with a new SIM I have just installed , I phoned *#100# to find the number, then it started of with something like " USSD Code running , then it says 2 Connection problem or invalid MMI code" .The strange ...

Retaining late father's mobile number

Hi, My father passed away several weeks ago and I was intending to continue using his PAYG mobile number as my own in his memory - however when I turned his phone on earlier it said the SIM card was invalid and when I rang his phone using my phone it...

jmg156 by 3: Seeker
  • 5359 Views
  • 9 replies
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Free 500mg data download

Had a text from Vodafone offering 500mb data. I went to "offers for you" page and there is nothing there...... what is the story with this?

SeanS by 2: Seeker
  • 2321 Views
  • 2 replies
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No mobile data since I switched to Vodafone

Weeks ago I purchased a PAYG Vodafone sim and bought a BVB. I then had my number ported across from Asda Mobile to Vodafone. I can phone and text ok but I have never been able to use mobile data whatsoever. i have spent an enormous amount of time onl...

RobT2 by 2: Seeker
  • 6463 Views
  • 17 replies
  • 0 thanks

Billing Issue

I am concerned with the fast rate at which my Pay As You Go balance is being deducted. I would like to access all the past calls and text messages I have sent for the past 3 months. I am unable to get in touch with a Vodafone agent over the phone. Ca...