A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
So here I am again... I just added the £10 Big Value bundle to my PAYGO account. Prior to adding the bundle I had £30.86p available credit, I now have £10.86p available credit? I definitely ordered the right bundle as I have received a text informing...
Are the download/upload speeds capped on pay as you go plans? I need to use a mobile hotspot and I need at least 4mbps download and 2mbps upload speed. What is the download/upload speed for the pay as you go 1 plan?
Hi, been topping up £10 every month for a while now in order to keep a big value bundle rolling over. Did so again at the end of last month, and although i got an email and a text to say the top up was succesful and the big value bundle was rolled ov...
Hi,I can't turn my phone on but the blue battery is showing as being charged when I plug it into the usb. I've been pressing the power key but nothing comes up at all. I've tried to ring the phone from another and it goes to answer machine. Any ad...
how do I return a payg phone ? thanks Alex
I have recently purchased a new phone Xiaomi A2 which was supposedly unlocked, I have also purchased a Vodafone Pay as you go Big Value Bundle Sim, When I've put the sim into the phone it just shows as no signal. The phone recognises that the sim is ...
I got a BVB, however, I am still being charged 6p out of my balance for every text to a French number. I am in the UK. Is this supposed to happen or should texts to the EU numbers come out of my text allowance?
I requested a port over to Vodafone from another provider this Thursday. Friday morning I've received a text saying that the port was completed. I can't receive any texts or calls apart from Vodafone. I cannot access many of my accounts because I ca...
This has just started, perhaps I've changed a setting?I've got a Samsung S4 MiniHow do I turn off "Data Usage"? "Mobile Data" is turned ON, is this the problem?Note:- I have "Wi-Fi" turned onBlue Tooth turned off
Hello. I was double charged when trying to order 10£ big value bundle. I was wondering what steps should I take now. Will one of them cancel out and refund the money or should I try to get in contact with somebody. The payment is still pending. I hav...
