A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Have only today discovered, by accident, that the Rewards scheme is ending in September and being replaced by VeryMeRewards. At present I have 1300 points left for which there is very little to purchase so I'm resigned to losing these points. Howev...
I stand to lose a few hundred Rewards Points in August, as I'm only building them up at 100 a month, which isn't enough to buy anything useful, and was wondering how to stop them going to waste.I was delighted to see on https://rewards.vodafone.co.uk...
I switched over from pay monthly to PAYG when I moved abroad last year after a Vodafone representative advised me that as long as I had a billable item (sms, call, top up) at least once every 6 months I would be able to keep my number and continue th...
Hello,After stopping my existing BVB a few months ago, since I wasn't going anywhere and could use broadband for all my communication, I've been on the PAYG 1 plan.I still have about £14 credit due to previous top-ups and decided today to start up a ...
I used some of my points to order an item via the Vodafone app on 02/07/2020 and to this date (over two weeks later) no item has been delivered, I have not received any email contact at all in reference to my order nor any text messages - not even on...
Hi, how long does it normally take to activate a payg sim card? I was under the impression that it was instant after making a chargeable call or text. I have sent two texts and made a phone call so I am assuming it is now activated.Unfortunately I ca...
Left for Three on 10th June, got PAC code and passed it on. Now 21st July and I still haven't got the number and my little nokia 8 with vodafone sim still receives texts and calls. Three says the PAC code is wrong....but vodafone have stopped my acco...
I have payed 15 pounds for the bundle 2 days ago and the Vodafone has already charged the amount. The bundle still didn't activated and I'm losing the trust with Vodafone. Now I don't have my 15 pounds and even no credit on my phone. Please help me!?
Hello, I want to change my phone to one bought online and keep the same Vodaphone number.. Can I simply take the SIM out of the old one and put it in the new ? If so, would I lose my Contacts ?The old phone is a simple Doro handset, the new one...
Hi,I would like to join Vodafone but want to go on PAYG and just wondered what options are available to me. I need to keep my existing number and have a pac code. If I buy a Vodafone sim from a shop, can I get my existing number ported on to it? Or d...
