Haven't got 20GB of free data

[hesken]

Hi, I've bought the prepaid simcard in the airport yesterday. It said this sim has 20GB of free data, however, I haven't got any free data after swap the sim. I've also got messages says download my settings to get my data up, but safari couldn't download due to unknown error. How can I get my free data?

[BandOfBrothers]

@hesken 

Try texting WEB to 40127 to see if the internet settings are then sent.

These hopefully should help you.

》

How-to-manually-enter-vodafone-apn-settings. 

Vodafone and Getting Started. 

deviceguides.vodafone > set-up-your-phone-for-internet 

In regards to the 20gb I'd suggest to check the packaging and or speak with Live Chat or customer service on 191 as I'm assuming there will be criteria to meet before the data is added such as choosing a bundle.

Possible help links

》 Terms-and-conditions/consumer/mobile/pay-as-you-go/triple-data. 

》 Vodafone.co.uk/mobile/best-sim-only-deals/pay-as-you-go-sim. 

》 Contact-us. 

If needed you can also speak to the Vodafone Social Media Teams via Contact-us-for-account-specific-queries.