Yesterday I thought I would redeem my Rewards points and with 2100 to spend I picked the £10 John Lewis voucher. Filled in the form to redeem and submitted only to get nowhere and nothing. The webchat bloke said try again today as he said he refreshed/reset my account or something.
Just tried again and there is no £10 voucher now only one for £20 with 4000 points!
Not having much luck here, as tried to use these same points on a Webshop £10 voucher never worked so couldn't use and had to ask for my points to be put back on my account.....
What's going on? Not impressed.
