My Vodafone app

[Louge1979]

 Since I changed from pay monthly to PAYG sim I cannot log into My Vodafone.

I login, verify my mobile, they send a code and it displays the following message.  

 

So frustrating and please don’t ask me to contact 191.  I do long shifts, no access to phone all day and last thing I want to do is spend forever on the phone to them, it’s like pulling teeth!

 

[Janey]

Hi @Louge1979 It's important you're able to us our app to it's fullest so I'm sorry you're having trouble. My team would love to help with this! Please pop them a message over on our social channels so that we can take a closer look.