Not received the product I chose in exchange for my rewards point

[calniciuccris]

How can I verify what happened to the product I chose in exchange for my rewards points? It’s been over two weeks since I’ve ordered it and not received it or heard from anyone just yet. Thanks!

[BandOfBrothers]

Unfortunately there is no account access assistance via this forum @calniciuccris but the Vodafone Social Media Teams via Contact-us-for-account-specific-queries will be able to help or Live Chat.  

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