Signup bundle not showing

[mikeparkie]

I signed up to a 15GB data PAYG package for £10, my account is only showing 5GB. Do I need to do something special for the correct bundle to show on my account? 

Thanks in adv. 

[AnnS]

Hi @mikeparkie 

If you are a new PAYG customer the extra data will be added within 24 hours.  The information you need is here: Summer Data Promotion on Pay as you go (1 July to 22 September 2021) 

[mikeparkie]

It was not added, same experience on my wifes plan also.

[BandOfBrothers]

Have a word with customer services on 191 or Live Chat @mikeparkie 

They'll get you sorted.

Also the Vodafone Social Media Team's via Twitter or Facebook can help.

Contact-us-for-account-specific-queries. 

I wish you all the best with this. 

[mikeparkie]

Will do! ta.