Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

PAYG Unsuccessful Payment

I tried to top up £40 onto my sim card through my account, but the payment did not go through. On top of that, the payment was still taken from my bank account. Anyone know what to do?

xxJosh by 2: Seeker
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Resolved! possible employee scamming customers

not sure if this is a normal thing that happens but my friend was trying to get his topic to work and asked the person on support to help and she agreed to helping but wanted to call us on another number, to me this is really suspicious. i don't see ...

Novato by 2: Seeker
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Nokia G10

would the Nokia G10 be a suitable phone for an older person who hasn't had a smartphone before?

Data use by Vodafone app

For some years I have had a mobile phone with a Vodafone payg sim to accommadate important inbound calls should I be on a call on my main mobileI am investigating using 4G as my main home internet connection with a view to ditching the land line comp...

Catch 22

If your phone is not working, because there is no service, so you want to go to your account to cancel this non-working service, before you can get to your account, it insists on sending a code to the non-working service.So there is no way to receive...

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The "contact us" page shows a busy cursor "forever".

 ...because of this there is no way to actually get the help being potentially offered. I'm a computer programmer myself, so I know that just using a simple timeout could detect thishappening. So why is the problem still happening?This does not seem ...

Sim blocked

HI I haven't been able to log on to myvodafone since I received my new phone. As a result I ended up just using a different sim in my phone (it is dual sim) and just used up my remaining minutes form my old contract. I finally managed to log in today...

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Resolved! Do I need a UK bank card for top up?

Hi folks,I tried to top up with a credit card from my country and failed.I used two different cards and still got the same result. Sorry, we couldn't complete your paymentWe're working hard to fix the issue, so please try again later.: 500, RC45C0 - ...

Activating

Dear Vodafone Team, I would like to ask for help with activating my sim card. I have got HUAWEI and able to see the 'Emergency calls only' on my phone. I have paid for the service and have been trying to activate it with the following :  *#1345*59166...

Cannot top up PAYG

I cannot top up my PAYG.This error message always displays: 500, RC45C0 - [Error ref 1w0]This has been happening for a week and I've lost 14 g of data I had built up.I have cleared cache and cookies. Made no difference.

herricks by 2: Seeker
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