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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Bank card fraud

I'm not a current Vodafone customer, and have never been. But several days ago my bank card info was stolen (It's a Visa Debit) and the fraudster made a series of transactions at "VODAFONE E-COMMERCE NEWBURY GB". There were 5 unauthorized transaction...

apr12 by • 2: Seeker
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Pay as you go

Hi  Can anyone please tell me how I can put a big value bundle on my Vodafone phone without it going onto the pay as you go 1 thing?The last time I bought a £10 bundle it went onto pay as you go 1 instead and that wasn't enough data for me.I hadn't u...

Adora by • 2: Seeker
  • 1512 Views
  • 1 replies
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How Do I Switch-Off 'Missed Call Texts' ?

Help Please:I've recently moved my mobile to Vodafone.My mobile has been switched off for several days.Today, when I switched it back on, I got a lot of texts, one for each call I had missed.It said I could switch-off these 'missed call texts',by dia...

How can I convert my big value bundle into credit?

I bought a new sim card, topped up £15 about 4 days ago and it was automatically converted into a big value bundle which I didn't want! I just want to have the credit on the phone, like good old fashioned pay-as-you-go. I have opted out of the bundle...

Credit taken out of Vodafone account out of nowhere

So I was in the process of buying a big value bundle (£40). So I topped up £40, and the money was applied to my account (Credit showed £40). Now as I was about to buy the big value bundle using the credit on my account, apparently the money that I ju...

xxJosh by • 2: Seeker
  • 2085 Views
  • 2 replies
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Resolved! Account locked

I tried to return to VOXI plan after experimenting with a different provider for 2 weeks. Kept my old sim from VOXI, reactivated it again, and purchased a monthly plan. I created a new account for the purchase and tried to log in, but it got locked a...

Mobile data not working

Hi guys,I’m hoping someone can help as I’ve called Vodafone 8 times and had zero luck.I have an iPhone 12 Pro and got a £20 big value bundle last week and the past couple of days I’ve only been able to use mobile data when I’m on a phone call.Vodafon...

Incoming Text from operator EE after Port in to vodafone

 Hi I have ported in my Lyca mobile number into vodafone PAYG since the port completed, I am unable to receive incoming text message only from operator EEI can text them and everything else works, including calls data. have tried many options but can...

acacio23 by • 2: Seeker
  • 1345 Views
  • 1 replies
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