Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Account locked

I tried to return to VOXI plan after experimenting with a different provider for 2 weeks. Kept my old sim from VOXI, reactivated it again, and purchased a monthly plan. I created a new account for the purchase and tried to log in, but it got locked a...

Mobile data not working

Hi guys,I’m hoping someone can help as I’ve called Vodafone 8 times and had zero luck.I have an iPhone 12 Pro and got a £20 big value bundle last week and the past couple of days I’ve only been able to use mobile data when I’m on a phone call.Vodafon...

Incoming Text from operator EE after Port in to vodafone

 Hi I have ported in my Lyca mobile number into vodafone PAYG since the port completed, I am unable to receive incoming text message only from operator EEI can text them and everything else works, including calls data. have tried many options but can...

acacio23 by 2: Seeker
  • 1354 Views
  • 1 replies
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PAYG Unsuccessful Payment

I tried to top up £40 onto my sim card through my account, but the payment did not go through. On top of that, the payment was still taken from my bank account. Anyone know what to do?

xxJosh by 2: Seeker
  • 2807 Views
  • 5 replies
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Resolved! possible employee scamming customers

not sure if this is a normal thing that happens but my friend was trying to get his topic to work and asked the person on support to help and she agreed to helping but wanted to call us on another number, to me this is really suspicious. i don't see ...

Novato by 2: Seeker
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  • 5 replies
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Nokia G10

would the Nokia G10 be a suitable phone for an older person who hasn't had a smartphone before?

Data use by Vodafone app

For some years I have had a mobile phone with a Vodafone payg sim to accommadate important inbound calls should I be on a call on my main mobileI am investigating using 4G as my main home internet connection with a view to ditching the land line comp...

Catch 22

If your phone is not working, because there is no service, so you want to go to your account to cancel this non-working service, before you can get to your account, it insists on sending a code to the non-working service.So there is no way to receive...

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The "contact us" page shows a busy cursor "forever".

 ...because of this there is no way to actually get the help being potentially offered. I'm a computer programmer myself, so I know that just using a simple timeout could detect thishappening. So why is the problem still happening?This does not seem ...