Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

The "contact us" page shows a busy cursor "forever".

 ...because of this there is no way to actually get the help being potentially offered. I'm a computer programmer myself, so I know that just using a simple timeout could detect thishappening. So why is the problem still happening?This does not seem ...

Sim blocked

HI I haven't been able to log on to myvodafone since I received my new phone. As a result I ended up just using a different sim in my phone (it is dual sim) and just used up my remaining minutes form my old contract. I finally managed to log in today...

phonequery_1-1624604477478.png phonequery_0-1624604294444.png

Resolved! Do I need a UK bank card for top up?

Hi folks,I tried to top up with a credit card from my country and failed.I used two different cards and still got the same result. Sorry, we couldn't complete your paymentWe're working hard to fix the issue, so please try again later.: 500, RC45C0 - ...

Activating

Dear Vodafone Team, I would like to ask for help with activating my sim card. I have got HUAWEI and able to see the 'Emergency calls only' on my phone. I have paid for the service and have been trying to activate it with the following :  *#1345*59166...

Cannot top up PAYG

I cannot top up my PAYG.This error message always displays: 500, RC45C0 - [Error ref 1w0]This has been happening for a week and I've lost 14 g of data I had built up.I have cleared cache and cookies. Made no difference.

herricks by 2: Seeker
  • 2393 Views
  • 5 replies
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Sim

Hello! I want to buy a new sim but if I can to keep on provider number?

Olguta19 by 2: Seeker
  • 1747 Views
  • 3 replies
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old phone without sim card

I have a very very old phone which cost £12.97 for just texting and the occasional phone call. It has no internet and suddenly today it shows invalid sim when I turn it on. It has no sim card in it. I use Pay as you go but can no longer log on to my ...

Dilcia by 2: Seeker
  • 3659 Views
  • 4 replies
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Resolved! transfe rdata to new phone

Old phone has standard Sim card new phone has Micro sim  how can I transfer data and Can I keep my old number

Johnh29 by 3: Seeker
  • 5625 Views
  • 11 replies
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unlocking

IS ANYONE HAVING PROBLEMS UNLOCKING THE VODAFONE SMART PHONE N10.I PURCHASED 2 IN MARCH 21 .VODAFONE AGREED TO UNLOCK BOTH PHONES AS I NEEDED TO CHANGE NETWORKS NEITHER PHONE COULD BE UNLOCKED BY CODES SENT BOTH ARE USELESS AS THE NUMBER OF FAILED UN...

mpn762 by 2: Seeker
  • 3289 Views
  • 5 replies
  • 0 thanks